Team Vertex is here for you

Great! We are here to help. Whether you have a product question or require support as a customer, you can be assured we’re here to help answer your questions!


For support questions, please see our special form on our Support page.


Send us an email about any Vertex product. Please include your name, the name of your agency, a brief question and the best method to contact you.

and Fax

You can give us a ring if it’s faster and easier for you!

Main: 614–318–7100
Toll-free sales: 866–981–2600
Toll-free support: 800–536–3427
Fax: 888–862–6261


We’re also reachable by snail mail. Kindly send correspondence to:

Vertex Systems, Inc.

2550 Corporate Exchange Drive, Suite 104,
Columbus, OH 43231

Check payments only must be sent to our lockbox to promptly credit your account. ACH payments are today’s preferred payment method by many of our customers. Please contact us at 800–536–3427 to arrange.

Vertex Systems, Inc.

P.O. Box 430
Newark, OH 43058-0430

Contact Us

The best place to start is by email. Let us know how we can help you!

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