Intuition User is unable to login. Error message says logged in somewhere else

Intuition’s logout policy is after 5 minutes of logging out. Usually within 10-15 minutes of closing down browser without logging out. If still on same workstation click the sign out button.

If that does not work, or they are on a different workstation/ iPad, have the administrator login and reset the password (they can use the same password). This usually trips the system and the user can login. 

RELATED ARTICLES

Understanding a Periodic Summary in Case Manager

Reports to List Employee Average Hourly Rates

Reports in Case Manager

Understanding Documentation and Billing Statuses in Case Manager

Working with Payments in Billing Manager

Arizona Quarterly Report 1402A Group Supported Employment Reference Information

Scroll to Top