Vertex has a single user setup for Video Collaboration and this document explains how to access and use it for scheduled meetings. Click item below to jump to a section: Schedule a Meeting Start Scheduled Meeting as Host Zoom Info for Host Assisting Customers With Zoom Customer Screen Share/Remote Access Schedule a Meeting Go …
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A checklist to assist with processing billing. Done X What How Check for Unsigned Records From the Intuition by Vertex Dashboard, view the Awaiting Approval or Signing count in theAttention Needed: Documentation section. Only records that have been signed and/or approved are billable. Click the icon to view and finalize the records to be included in …
A checklist to assist with processing billing.
The Consumer Master Report is a simple face sheet tool that lets you select which elements you’d like to display on the report.
In Service Billing Notification, the customer receives a notification of a file that cannot be processed.
Customer has an “Out of Memory” error message pop up when working in Case Manager
Customers using our EVV app need access to the latest version.
The CustomerNumber in the VertexRehabManagement database table dbo.DataBaseVersion doesn’t have a value.
Customer received the following error message when logging in to Case Manager after an upgrade. This is a domain controller issue.
When reviewing unmatched items, this error message displays:
Consumer address information is missing or incomplete.