Reduce staff work. Increase services revenue.

Case Management Made Easy

Case Manager solves the problem of paper case files through our easy-to-use mobile technology- resulting in fewer mistakes, clearer communication, higher efficiency and increased levels of service to the individual.

Optimized for Mobile Users

Case Manager is optimized for tablets and smartphones- making it easy to capture important point-of-service information. Providers receive reminders to complete missing or incomplete documentation. You’ve never documented so easily! 

Want to Learn More?

If your organization wants to learn more about how Case Manager can increase your efficiency and effectiveness, or if you have further questions that are not covered in this introduction, click here to schedule a demonstration.

“With Vertex, we saved time by reducing our time entry process by 40%. We saved money by eliminating one staff person who was dedicated to time entry. We quickly produce easy-to-read and understandable reports that prove our compliance.”

– Mary Rose Sudbeck,  Nemaha County Training Center

Efficient and Effective

Previous to the implementation of Case Manager, many customers express frustration over time wasted on tracking down incomplete, or missing, case notes from front-line providers..

Once customers see for themselves how easily their staff can provide complete and accurate case documentation, the decision to adopt Vertex Case Manager is an easy one.

Save Time and Money

Case Manager is designed to be more than simply “cost effective.” Our software is developed to help you be more efficient and increase your current level of service. Many of the hours that our customers used to spend finding and correcting information is now spent delivering more services and increasing top line revenue. Many customers have found that improved staff utilization and documentation accuracy allow them to recoup startup costs in less than six months.

“Vertex has taken the most complex and time-consuming operation we do and reduced and simplified it far more than I could have ever imagined.”

– Graham Gill, Executive Director  Programs Employing People

How Does Vertex Service Billing Help Rehab Agencies?

Service Billing solves the problem of under and over utilization of authorized services by providing daily feedback for services delivered against services authorized for each client. This information enables rehabilitation agency staff to make agile, informed decisions on exactly where to provide more or less service. The result? Rehab agencies can stop leaving money on the table, stop delivering unauthorized services, and start increasing top-line units-of-service revenue by up to 5%.

3 Key Benefits of Service Billing

1. Increased Top Line Revenue

Service Billing helps you deliver and bill for all authorized services. Conversely, staff will be constrained from delivering services for which they will not be reimbursed.

2. Reduced Administrative Cost

Service Billing eliminates up to 70% of staff hours traditionally spent checking documentation, managing authorizations, preparing billing, rebilling, and applying payments.

3. Greater Control of Information

Vertex Service Billing integrates direct service records with billing activities through our cloud-based technology. Because accounting staff and DSPs rely on a single, transparent information system, there are fewer errors in communication, and less time wasted on reporting.

Proven Results

“We can now see what the over- or under-delivered services are and make adjustments to correct. We went from writing off up to $6,000 per month to $1,000 per month and we’re working to improve even more.”

– Greg Murray, Abilities Services

Service Billing FAQ

Our utilization rate for authorized services is better than ever because staff keeps track of delivered vs billed. Can Vertex still increase our reimbursements?

Even the most diligent manual methods and general billing solutions have limitations. Without a proven industry-specific solution, rehab agencies lose valuable time that could be used to provide more services. At Vertex Systems, we help rehab agencies increase top line revenue by 2-5% by overcoming the limitations of manual entry and general billing solutions.

How? Service Billing automatically tracks daily service delivery and does not require administrative staff to provide daily feedback on utilization. Utilization information updates daily and allows management to easily decide where to provide services and gain the higher utilization rates.

Will this solution eliminate administrative staff positions?

Service Billing will eliminate the error-prone, time-consuming burden of manual entry, duplicate entry in multiple systems, and the need to spend extra overtime. Many organizations using Vertex products simply reassign administrative staff to higher value activities.

How does Service Billing affect DSP activity?

With daily updated information, managers can communicate the length and type of activities DSPs should deliver in order to maximize agency reimbursements. This information is easily communicated through a secure network that can be accessed by DSP smartphones, tablets, or any other internet capable device.