Security & Privacy in EVV: What You Must Know and How Vertex Handles It

Electronic Visit Verification (EVV) captures sensitive information about the people you serve and the employees who support them. Ensuring that this data remains private and secure isn’t optional, it’s essential. Here’s what every provider should know about EVV data protection, and how Vertex safeguards your agency’s information.

What Data Does EVV Capture?

EVV systems collect data such as employee and client identifiers, visit locations, and service times. While this information is vital for compliance, it must be handled under strict privacy and security standards, including HIPAA and state-specific regulations.

The Risks of Weak Security

Unencrypted devices, shared logins, or unsecured networks can expose agencies to data breaches and fines. Protecting personally identifiable information (PII) is critical, not just for compliance, but for maintaining trust with the individuals you serve.

How Vertex Protects Your EVV Data

  • HIPAA-Compliant Design: All EVV data is transmitted and stored securely following HIPAA standards.

  • Encrypted Data Transmission: Location and visit data are encrypted both in transit and at rest.

  • Role-Based Access Control: Only authorized users can view sensitive records.

  • Audit Logging: Every action within the system is tracked for accountability and compliance verification.

  • Regular Security Updates: Our development team continuously monitors and updates the platform against emerging threats.

Educating Staff on Security Best Practices

Even the best system relies on informed users. Train staff on password management, device security, and recognizing phishing attempts to further strengthen your agency’s security posture.

Implement EVV for Your Organization

Data security is non-negotiable. With Vertex, you can trust that every EVV record is protected through industry-leading safeguards and compliance frameworks. Explore how Vertex combines EVV compliance with uncompromising data security.

Scroll to Top
Skip to content