Do you need help with your Vertex software modules?

Great! We are here to help. First, our website is home to several resources that help customers every day. Additionally, our friendly and helpful customer support team is available to assist you and your team by email and phone.

Vertex
Resources

From product and technical information to useful tools, many of your questions already have been answered on our Resources page.

Email
Support

Feel free to email us with support questions, clearly stating the issues you’re encountering.

Phone
Support

Toll-free support

800–536–3427

If you’d like to chat by phone about support questions, give us a call! We are available Monday through Friday from 8 a.m. to 5:30 p.m. Eastern time!

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