Vertex Support

Do you need help with your Vertex software modules?

Do you need help with your Vertex software modules? Great! We are here to help. First, our website is home to several resources that help customers every day. Additionally, our friendly and helpful customer support team is available to assist you and your team by email and phone.

Vertex Knowledge Base

Already a Vertex customer? From product and technical information to useful tools, many of your questions already have been answered within our knowledge base.

vertex systems support

Didn’t Find an Answer in Our Resources?

Contact Our Team Via…

Email Support

Feel free to email us with questions. Be sure to include as many details as possible so we can find the best way to help you with the issues you’re encountering.

Phone Support

TOLL-FREE SUPPORT | 800–536–3427
If you prefer to chat by phone, give us a call! We are available Monday through Friday from 8 a.m. to 5:30 p.m. Eastern time!

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