Vertex Support

Do you need help with your Vertex software modules?

Do you need help with your Vertex software modules? Great! We are here to help. First, our website is home to several resources that help customers every day. Additionally, our friendly and helpful customer support team is available to assist you and your team by email and phone.

Vertex Knowledge Base

Are you already a Vertex customer? From product and technical information to useful tools, many of your questions already have been answered within our knowledge base.

Didn’t Find an Answer in Our Resources?

Contact Our Support Team Via…

Email

Feel free to email us with support questions, clearly stating the issues you’re encountering.

Phone

TOLL-FREE SUPPORT  |  800–536–3427
If you’d like to chat by phone about support questions, give us a call! We are available Monday through Friday from 8 a.m. to 5:30 p.m. Eastern time!

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