About Us
Committed to Serving the IDD Industry
Vertex Systems was established in 1981 and continues to grow each year. Our team is passionate about the mission and message that the IDD space provides, and we strive to streamline their processes so they can better focus on helping those they serve. Our customers are the cornerstone of our business and they allow us to empower them to transform the Intellectual and Developmental Disabilities community every day. Vertex is a company known for its rich tradition of excellence, boasting experienced employees who are specialists in the IDD software sector.
Vertex Platform Advantages
- Automate precise billing documentation with Vertex, ensuring timely submissions
- Slash administrative effort by 70%, empowering your team for strategic focus
- Optimize staff deployment, aligning utilization seamlessly with authorized services
- Effortlessly maintain documentation compliance, minimizing errors and elevating adherence
- Drive service utilization through streamlined workflows and enhanced coordination
- Establish seamless connectivity, integrating various functions and information
- Liberate staff from manual record-keeping, ensuring data accuracy and reliability
- Experience convenience and expandability with cloud-based modules for IDD Sector
- Choose flexibility with solutions that operate independently or synergistically
- Simple financial management with accounting solutions based on Microsoft Dynamics 365 Business Central
Why Customers Choose Vertex
One Vendor, All Your Software Needs
Vertex customers enjoy its user-friendly functionality, integrated modules, timely feature updates, simple customizations, and unparalleled support from a single vendor. Beyond that, it’s both our ability and duty to conduct regular audits, ensuring your organization remains current with compliance changes. Your peace of mind stands as our top priority.
Industry-Leading Features & Products
To stay up to date with market trends, Vertex adds new features each year to satisfy the needs of our clients, but can also customize our solution to fit within any workflow. Vertex customers receive product improvements and unlimited technical support for the fixed subscription price with no unpleasant budget surprises.
Skillful & Responsive Support Team
We all know technology can have a mind of its own at times. At Vertex, our developmental disabilities provider software is meant to automate tasks, not make things more complicated. Our support team can boast that more than 92% of all support calls are answered and resolved on the first call. This means you can count on us when you need us the most.
Meet the Vertex Leadership Team
Our Mission
Providing cutting-edge information management solutions to empower human services organizations and unveil their full potential.
Andrew Mays
Client Success Manager
Melissa Mallory Harris
VP of Operations
Tim Harper
Implementation Manager
Shanil Algama
Nav Implementation Manager
Steve Ordos
Training & Documentation Manager
Jim Burwell
IT Manager
A Proud Member of the Dura Family
Contact Vertex
for a Demo
Get in touch with us today to schedule a demo of our IDD software solutions and experience firsthand how Vertex can empower your organization.
- 425 Soledad St Suite 400 San Antonio, TX 78205
- Info@VertexSystems.com
- (614) 318-7100