Blind & Visually Impaired Organizations

Empowering Accessibility and Inclusion Through Vertex Case Manager

At Vertex Systems, accessibility isn’t an afterthought; it’s a commitment. Our Case Manager solution is designed to ensure that people who are blind or have low vision can work independently, confidently, and effectively within human services organizations.

How Vertex Case Manager Solution
Serves This Market

Vertex’s Case Manager software was designed with accessibility at its core. We collaborated directly with accessibility experts and the blind community to ensure the platform could be used confidently with assistive technologies such as JAWS, NVDA, VoiceOver, and ZoomText.

With clear navigation, logical form layouts, and full keyboard control, users can complete the same workflows as their sighted peers without needing special accommodations or separate systems.

Key accessibility features include:

Screen reader-friendly interface with detailed field narration
Consistent tab order and keyboard-only navigation
High-contrast layouts and scalable text
Improved staff productivity and morale
ARIA labels and descriptive elements for all actionable fields
Accessible reporting and data-entry workflows

Benefits for Blind & Visually Impaired Users

From accessible navigation to screen reader compatibility, Vertex empowers agencies to deliver equitable opportunities for staff and clients alike. Organizations and users benefit from accessible technology that supports independence and compliance:

Equal Access: Users can perform all job functions within the same system as their colleagues.
Efficiency: Streamlined navigation and verbal prompts minimize manual workarounds.
Confidence: Consistent accessibility means users can trust the interface, every time.
Compliance: Meet legal and funding requirements related to digital accessibility.
Inclusion: Empower your staff and clients with tools that truly level the playing field.

Understanding the Blind & Visually Impaired Community

Organizations serving individuals who are blind or visually impaired play a critical role in advancing inclusion, independence, and workforce participation. These agencies often face challenges ensuring their technology keeps pace with accessibility standards and truly supports non-visual users.

Vertex partners with these organizations to remove barriers through intuitive, accessible software that allows all users, regardless of vision level, to manage cases, record services, and perform administrative tasks seamlessly.

VPAT Certification

Accessibility is more than design, it’s accountability. Vertex’s Case Manager is VPAT certified, meaning it meets the accessibility criteria outlined in Section 508 of the Rehabilitation Act and aligns with WCAG 2.1 Level AA standards.

The Voluntary Product Accessibility Template (VPAT®) documents how our product conforms to these standards, providing transparency and assurance that our solution is both compliant and inclusive.

Partnership Spotlight: VisAbility

To ensure our accessibility enhancements deliver real-world impact, Vertex partnered with VisAbility, an organization dedicated to supporting the blind and visually impaired community.

Through this collaboration, users with visual impairments provided direct feedback that shaped Case Manager’s accessible design, from field narration improvements to keyboard sequence refinements.

This partnership demonstrates how Vertex listens, learns, and builds solutions that empower all users.

A Step Toward a More Inclusive Future

Whether your organization supports individuals with vision loss or employs staff who are blind or visually impaired, Vertex helps you create an environment where technology is no longer a barrier but a bridge to greater independence.