Vertex Systems is proud to announce the launch of Vertex Billing as a Service (BaaS), a fully managed revenue cycle solution designed specifically for Intellectual and Developmental Disabilities (IDD) agencies.
Over the past several years, many Vertex customers have asked us to go beyond providing software and become a true extension of their team, handling the billing process directly and ensuring revenue is protected. As billing complexity continues to increase across Medicaid, Managed Care Organizations (MCOs), EVV requirements, and authorization controls, agencies are looking for operational partnership, not just technology.
Vertex Billing as a Service was built in direct response to that need.
Vertex now manages the billing process from service validation through claim submission and revenue reconciliation, delivering operational relief, revenue protection, and compliance assurance.
What Vertex Billing as a Service Includes:
- EVV-to-billing validation
- Claim generation and submission to MCOs / Medicaid
- Denial tracking and resolution
- Payment posting and reconciliation
- Revenue reporting and analytics
- Ongoing compliance monitoring
- Payer communication support
This is not just access to billing software. This is operational execution backed by deep IDD billing expertise.
Let Vertex Streamline Your Billing
“Many of our customers told us they needed more than a platform, they needed someone to help them,” said Melissa Harris, Vice President of Operations at Vertex Systems. “Billing as a Service allows us to step in as an extension of their team, protect their revenue, and give leadership confidence that their billing process is running smoothly and compliantly.”
Vertex Billing as a Service is ideal for agencies experiencing claim denials, inconsistent cash flow, staffing challenges, or expansion into new programs.
Talk to our team to streamline your billing process!