If your billing batch does not bill the full number of units, you will need to review the billing code, authorization and funding source setup.
Billing Code Setup
- Billing code had a max unit for month set to X, they had already billed the number of units.
- Active Dates for code and rates
Funding Source Setup
- Active Dates for Funding Source
- Rates and Modifiers dates
Consumer Authorizations
- Check the dates and rate dates for the authorization
- Check Max units for Consumer authorization