Job Router Step in Navision but not in Client Payroll Calculator

Solution

Check the Operations per FG field on the step in Navision. If Ops per FG = 0, the step will not go to Client Payroll Calculator.

Next, check the Estimate Status. Steps with an estimate status of No Longer Used are not sent to Client Payroll Manager.

If you make any corrections, use the single job sync to sync the job again and send the step to Client Payroll Calculator. After the Sync, check Navision to make sure the step has a CPC ID. Check the time study on the step to make sure it also has a CPC ID.