October 2025

EVV isn’t just a compliance checkbox, it’s a source of valuable operational insight. The data captured from each visit can help agencies identify trends, optimize staffing, and improve service delivery. Here’s how to turn EVV data into actionable intelligence. 1. Identify Staffing Patterns and Service Gaps By analyzing EVV data, agencies can see which programs […]

Electronic Visit Verification (EVV) captures sensitive information about the people you serve and the employees who support them. Ensuring that this data remains private and secure isn’t optional, it’s essential. Here’s what every provider should know about EVV data protection, and how Vertex safeguards your agency’s information. What Data Does EVV Capture? EVV systems collect

When EVV systems stand alone, data silos form, creating more manual work for your staff and more room for error. Integration is the key to unlocking true value from EVV. Here’s how connecting EVV with billing, payroll, and case management simplifies your agency’s operations. Eliminate Duplicate Data Entry Without integration, staff must re-enter hours or

Implementing Electronic Visit Verification (EVV) is more than just meeting a compliance mandate; it’s an opportunity to modernize your agency’s workflows, increase accountability, and ensure service accuracy. Yet, for many IDD providers, the transition can feel overwhelming. This step-by-step guide breaks down how to roll out EVV successfully and with minimal disruption. Step 1: Understand

October is National Disability Employment Awareness Month (NDEAM), a time to recognize the invaluable contributions of people with disabilities in the workforce. This year’s theme, “Celebrating Value and Talent,” aligns with NDEAM’s 80th anniversary and reminds us to foster inclusive workplaces where everyone can thrive. For IDD agencies and employers, NDEAM is more than awareness;