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Intellectual and Developmental Disabilities (IDD) providers face a critical challenge: employees spend nearly 9.5 hours per week searching for project data across disconnected systems. Staff enter the same information multiple times, documenting services in case management, re-entering data for billing, and entering it again for payroll. This wastes time, creates errors, and pulls staff away […]

Billing for IDD organizations in Minnesota isn’t simple. Between funding streams such as CADI, ICF-MR, and transportation services, plus managing multiple UMPI identifiers and meeting DEED grant reporting requirements, providers face a maze of compliance and administrative challenges. At Vertex Systems, we’ve designed our Billing Manager to simplify these 5 complexities and help agencies stay

Across Minnesota, many IDD providers have felt frustrated with software systems that promise to handle their unique operational and billing needs, but don’t deliver. Whether it’s a platform that’s too generic or one that claims to specialize in IDD but overlooks Minnesota’s specific regulatory and billing requirements, the result is the same: inefficiency, poor support,

Support coordinators in the IDD and rehabilitative services sector are the backbone of effective care. They juggle complex client needs, intricate documentation, service time tracking, and strict compliance standards.  This constant balancing act often means that valuable time is spent on administrative tasks rather than on the human services that truly matter, leading to burnout

EVV isn’t just a compliance checkbox, it’s a source of valuable operational insight. The data captured from each visit can help agencies identify trends, optimize staffing, and improve service delivery. Here’s how to turn EVV data into actionable intelligence. 1. Identify Staffing Patterns and Service Gaps By analyzing EVV data, agencies can see which programs

Electronic Visit Verification (EVV) captures sensitive information about the people you serve and the employees who support them. Ensuring that this data remains private and secure isn’t optional, it’s essential. Here’s what every provider should know about EVV data protection, and how Vertex safeguards your agency’s information. What Data Does EVV Capture? EVV systems collect

When EVV systems stand alone, data silos form, creating more manual work for your staff and more room for error. Integration is the key to unlocking true value from EVV. Here’s how connecting EVV with billing, payroll, and case management simplifies your agency’s operations. Eliminate Duplicate Data Entry Without integration, staff must re-enter hours or

Implementing Electronic Visit Verification (EVV) is more than just meeting a compliance mandate; it’s an opportunity to modernize your agency’s workflows, increase accountability, and ensure service accuracy. Yet, for many IDD providers, the transition can feel overwhelming. This step-by-step guide breaks down how to roll out EVV successfully and with minimal disruption. Step 1: Understand

October is National Disability Employment Awareness Month (NDEAM), a time to recognize the invaluable contributions of people with disabilities in the workforce. This year’s theme, “Celebrating Value and Talent,” aligns with NDEAM’s 80th anniversary and reminds us to foster inclusive workplaces where everyone can thrive. For IDD agencies and employers, NDEAM is more than awareness;

On September 4th and 5th, Vertex Systems had the privilege of attending the Minnesota Organization for Habilitation and Rehabilitation (MOHR) Legislative Conference in Alexandria, MN. This important annual gathering brought together IDD leaders and providers from across the state to discuss legislative updates, new trends, and the challenges impacting disability service organizations in Minnesota. Why