Serving The Arc Community Better: How Vertex Systems Fits, Solves, and Scales

The Arc organizations are on the front lines of empowering people with intellectual and developmental disabilities, delivering employment services, day programs, and community participation with compassion and accountability. Vertex Systems was built to support their mission. We help Arcs streamline operations, stay compliant, and free up staff time so they can invest more energy where it matters most: supporting people.

Below is a look at why Arcs are such a strong fit for Vertex, the modules they rely on most, and the day-to-day challenges we help them solve.

Why Vertex is a Fit to Serve The Arc’s

  • Aligned focus on IDD services: The Arc serves individuals with IDD, exactly the group Vertex has supported for over four decades. Our product decisions, workflows, and reports are purpose-built for this work, while highlighting a similar mission and vision.
  • Proven 14(c) payroll processing: Many of The Arc’s operate under Section 14(c) and depend on accurate, transparent wage calculations. Vertex is trusted by The Arc’s nationwide to manage 14(c) payroll efficiently and consistently. 14(c) regulations can also be complex, which our team understands completely and continues to ensure we are educated on all 14(c) changes.
  • Right-sized value. Budgets matter and so do the prices of solutions and systems. Vertex delivers robust capabilities without enterprise prices, so The Arc’s can get the functionality they need at a price that makes sense.

The Vertex Modules The Arc’s Use Most

Client Payroll Manager

Designed for providers who need to manage complex wage rules, Client Payroll Manager handles key steps from intake to pay run. The Arc organizations use it to:

  • Calculate wages for hourly and piece-rate work
  • Apply organization-defined pay policies
  • Produce auditable payroll outputs and reports

Vocational Time Manager

Front-line teams need simple, accurate time capture. Vocational Time Manager helps staff:

  • Record hours worked, breaks, and program attendance
  • Track piece counts in production rooms
  • Review and verify entries before payroll

Microsoft Business Central

Many of The Arc’s run finance in Microsoft Business Central (BC). Vertex integrates with BC to:

  • Push approved payroll and billing data directly into finance
  • Reduce manual entry and reconciliation
  • Create a single source of truth from service delivery to ledger

What’s Unique About Vertex for The Arcs

  • Experience with The Arc Organizations: For decades, Vertex Systems has worked with dozens of The Arc’s across the country with our IDD modules to serve their customers and employees. We understand The Arc’s priorities, functionalities and solutions, building products tailored to solve their problems and simplify their workflows.
  • Purpose-built for 14(c): Our approach to 14(c) payroll is pragmatic, consistent, and field-tested with provider organizations. The Arc’s can run complex scenarios, such as mixed hourly/piece work, without building custom spreadsheets or manual workarounds.
  • Value without compromise: Vertex balances capability with affordability. You get the essential features of The Arc’s need and pricing that fits nonprofit realities.
  • Provider-centered workflows: From production rooms to community-based employment, Vertex mirrors real IDD provider processes so teams adopt quickly and data quality stays high.

Vertex + The Arc, Pairing for the Future

If your The Arc organization is tracking hours and pieces, processing 14(c) payroll, and wrestling with data handoffs to finance, Vertex can simplify your world. Let’s walk through your workflows and show you exactly how Client Payroll Manager, Vocational Time Manager, Microsoft Business Central or other Vertex solutions can integrate and fit together for your team.

Book a demo and see how Vertex helps The Arc organizations do more of what matters, supporting people, while we handle the work holding your team back from winning. 

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