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Security & Privacy in EVV: What You Must Know and How Vertex Handles It

Electronic Visit Verification (EVV) captures sensitive information about the people you serve and the employees who support them. Ensuring that this data remains private and secure isn’t optional, it’s essential. Here’s what every provider should know about EVV data protection, and how Vertex safeguards your agency’s information. What Data Does EVV Capture? EVV systems collect […]

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Integrating EVV with Billing, Payroll, and Case Management Systems

When EVV systems stand alone, data silos form, creating more manual work for your staff and more room for error. Integration is the key to unlocking true value from EVV. Here’s how connecting EVV with billing, payroll, and case management simplifies your agency’s operations. Eliminate Duplicate Data Entry Without integration, staff must re-enter hours or

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A Step-by-Step Guide to Rolling Out EVV in Your Agency

Implementing Electronic Visit Verification (EVV) is more than just meeting a compliance mandate; it’s an opportunity to modernize your agency’s workflows, increase accountability, and ensure service accuracy. Yet, for many IDD providers, the transition can feel overwhelming. This step-by-step guide breaks down how to roll out EVV successfully and with minimal disruption. Step 1: Understand

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Celebrating National Disability Employment Awareness Month with Vertex

October is National Disability Employment Awareness Month (NDEAM), a time to recognize the invaluable contributions of people with disabilities in the workforce. This year’s theme, “Celebrating Value and Talent,” aligns with NDEAM’s 80th anniversary and reminds us to foster inclusive workplaces where everyone can thrive. For IDD agencies and employers, NDEAM is more than awareness;

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Vertex Attends MOHR Legislative September Conference 2025

On September 4th and 5th, Vertex Systems had the privilege of attending the Minnesota Organization for Habilitation and Rehabilitation (MOHR) Legislative Conference in Alexandria, MN. This important annual gathering brought together IDD leaders and providers from across the state to discuss legislative updates, new trends, and the challenges impacting disability service organizations in Minnesota. Why

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How Case Management Software Elevates Service Quality

Delivering high-quality care in intellectual and developmental disability (IDD) services is complex. Many IDD providers struggle with fragmented documentation, missed coordination between team members, and time-consuming compliance requirements that pull staff away from direct care.  Vertex offers comprehensive software solutions that consolidate information, automate administrative tasks, and support individualized approaches. When implemented effectively, these tools

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4 Challenges Vertex Systems Solves for Goodwill Organizations

Goodwill organizations run complex, mission-critical programs at serious scale, production with tight deadlines, community employment, varied funding sources, and rigorous 14(c) oversight.  In this blog we highlight some of the challenges Goodwill organizations are facing before working with Vertex and how we help your teams move faster, stay compliant, and keep dollars aligned with the

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4 Challenges Vertex Systems Helps The Arc’s Solve

The Arc organizations run at full speed, coordinating production work, community employment, payroll under Section 14(c), and the financial reporting that keeps leadership confident and auditors satisfied. That’s a lot of moving parts. Vertex Systems brings them together so teams can spend more time supporting people and less time chasing spreadsheets. Below, we break down

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How Vertex Systems Partners with Goodwill Organizations

Goodwill organizations have a clear mission: create pathways to independence through job training, work experience, and support services, often for individuals with intellectual and developmental disabilities. Vertex Systems was built for that mission. Our software streamlines time capture, payroll, 14(c), billing, and finance, so Goodwill teams can focus on fulfilling their mission instead of dealing

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